ISO-Based Management Systems Auditor Training

Start: Sep 9, 2024
End: Sep 20, 2024
Venue: Dubai - UAE
Duration: 2 weeks
Statement of Need

This training programme on ISO-Based Management Systems Auditor training course will give attendees a thorough in-depth knowledge of the International ISO management system standards.

Attendees will be given a detailed understanding of how to audit both supplier companies and their own organizations. The emphasis on the results of auditing will be a focus for participants to assist their own organizations in achieving improved performance in their businesses, leading to improved profitability.

This ISO-Based Management Systems Auditor training course is designed to involve all course participants with a substantial number of team learning exercises.


This training course is intended to give delegates the ability to:

  • Understand all clauses and sub-clauses of the relevant ISO standards, e.g. ISO 9001, ISO14001
  • Be able to explain to colleagues any detail of ISO 9001, and ISO 14001
  • Plan, conduct and report management system audits
  • Be a driving force in an organization’s improvement processes


The organization will gain precise knowledge in how to improve:

  • Operational Performance
  • Environmental Performance


Participants will increase their personal knowledge of and performance abilities as follows:

  • Understanding good management practice on quality and environment
  • Passing on best practice knowledge to staff they meet during audits
  • Documenting and presenting to management observations and concerns in a concise manner so that improvement can be ascertained
  • Advising their own organization in improvement in quality and environment
  • Advising supplier organizations in improvement in quality and environment
  • Gaining knowledge of parts of their organization that they would not normally see, thus offering themselves a greater flexibility to take on responsibilities in a wider range of departments
Who Attends

This programme is suitable for a wide range of professionals but will greatly benefit: 

  • Senior Managers keen to see how to initiate improvement and increased profitability in operations and improvement in environment
  • Operations’ Managers needing to gain an understanding of enhanced control and departmental improvements
  • Younger Professionals wishing to gain a detailed knowledge of ALL areas of their organization and the potential for improvement (auditing will take them to departments and activities which they would not normally see)
  • Quality and Environmental Managers wishing to enhance their knowledge of how to better manage their specialty staff and departments
  • Junior Quality and Environmental Staff needing to gain a better understanding of the principles and detail of management system standards and the beneficial impact these can have on an organization
  • Purchasing Managers who need to assess suppliers for consistency and good performance (by auditing)
  • All Staff involved in receiving third party certification auditors
How participants will benefit

Management Systems

  • Class Discussion on participants’ current Knowledge and Understanding of ISO 9001 and ISO 14001
  • Origins and Aims of Management Systems
  • Introduction to ISO 9001 and Quality Systems
  • Meaning & Content of ISO 9001
  • Clauses of ISO 9001

Environmental Management

  • Relating the Clauses of ISO 9001 to An Organization
  • Principles & Purposes of Environmental Management
  • Meaning & Content of ISO 14001
  • Clauses of ISO 14001
  • Relating Clauses of ISO 14001 to An Organization

Auditing in Practice

  • Conducting the Audit
  • Assessing Real Audit Scenarios
  • Common Non-conformances
  • Identifying and Classifying Non-conformance
  • Writing Non-conformance (deficiency) Statements

After the Audit

  • Closing Meetings
  • Audit Reporting, Corrective Action and Follow-up
  • Corrective Action Preparation & Feedback
  • Preparation to Present a Closing Meeting
  • Presentation of Closing Meeting Feedback