ISO-Based Management Systems Auditor Training
This training programme on ISO-Based Management Systems Auditor training course will give attendees a thorough in-depth knowledge of the International ISO management system standards.
Attendees will be given a detailed understanding of how to audit both supplier companies and their own organizations. The emphasis on the results of auditing will be a focus for participants to assist their own organizations in achieving improved performance in their businesses, leading to improved profitability.
This ISO-Based Management Systems Auditor training course is designed to involve all course participants with a substantial number of team learning exercises.
OBJECTIVES
This training course is intended to give delegates the ability to:
- Understand all clauses and sub-clauses of the relevant ISO standards, e.g. ISO 9001, ISO14001
- Be able to explain to colleagues any detail of ISO 9001, and ISO 14001
- Plan, conduct and report management system audits
- Be a driving force in an organization’s improvement processes
ORGANISATIONAL IMPACT
The organization will gain precise knowledge in how to improve:
- Operational Performance
- Environmental Performance
PERSONAL IMPACT
Participants will increase their personal knowledge of and performance abilities as follows:
- Understanding good management practice on quality and environment
- Passing on best practice knowledge to staff they meet during audits
- Documenting and presenting to management observations and concerns in a concise manner so that improvement can be ascertained
- Advising their own organization in improvement in quality and environment
- Advising supplier organizations in improvement in quality and environment
- Gaining knowledge of parts of their organization that they would not normally see, thus offering themselves a greater flexibility to take on responsibilities in a wider range of departments
This programme is suitable for a wide range of professionals but will greatly benefit:
- Senior Managers keen to see how to initiate improvement and increased profitability in operations and improvement in environment
- Operations’ Managers needing to gain an understanding of enhanced control and departmental improvements
- Younger Professionals wishing to gain a detailed knowledge of ALL areas of their organization and the potential for improvement (auditing will take them to departments and activities which they would not normally see)
- Quality and Environmental Managers wishing to enhance their knowledge of how to better manage their specialty staff and departments
- Junior Quality and Environmental Staff needing to gain a better understanding of the principles and detail of management system standards and the beneficial impact these can have on an organization
- Purchasing Managers who need to assess suppliers for consistency and good performance (by auditing)
- All Staff involved in receiving third party certification auditors
Management Systems
- Class Discussion on participants’ current Knowledge and Understanding of ISO 9001 and ISO 14001
- Origins and Aims of Management Systems
- Introduction to ISO 9001 and Quality Systems
- Meaning & Content of ISO 9001
- Clauses of ISO 9001
Environmental Management
- Relating the Clauses of ISO 9001 to An Organization
- Principles & Purposes of Environmental Management
- Meaning & Content of ISO 14001
- Clauses of ISO 14001
- Relating Clauses of ISO 14001 to An Organization
Auditing in Practice
- Conducting the Audit
- Assessing Real Audit Scenarios
- Common Non-conformances
- Identifying and Classifying Non-conformance
- Writing Non-conformance (deficiency) Statements
After the Audit
- Closing Meetings
- Audit Reporting, Corrective Action and Follow-up
- Corrective Action Preparation & Feedback
- Preparation to Present a Closing Meeting
- Presentation of Closing Meeting Feedback
US$ 2300 to cover tuition and training materials only.