Human Resources plays an important role in the process of the development of the strategic balanced scorecard. HR is usually responsible for the leading and facilitating the People part of the balanced scorecard. HR has to prepare a lot of data and it has to prepare many analyzes to propose to the management, what should be included in the People KPIs.

Additionally, Human Resources has to play its role as the employee advocate and it has to ask the employees about their opinions and emotions. Sure, it has to have the courage to tell the feedback from employees to the management. The employees are extremely important source of knowledge and they usually know, what is the real situation of the organization. When HR understands the employees, it can contribute to the creation of the balanced scorecard with highly appreciated remarks, which can be easily translated into long-term goals

This programme aims at guiding human resource managers and middle-level executives involved in human resource management as well as corporate strategy design and implementing metrics for measuring the contribution of HR to overall corporate strategic results.  The programme is suitable for strategy-focused organizations and those that are desirous of enhancing them.