Cascading the Balance Scorecard: Process and Lessons learnt

Start: Dec 4, 2023
End: Dec 8, 2023
Venue: Istanbul - Turkey
Duration: 1 week
Statement of Need

Since the introduction of the Balance scorecard by Drs. Kaplan and Norton, a number of organizations have developed BSC aligned plans. At the corporate level (Tier 1) there appear to be significant improvement. Despite the obvious benefits, the challenge has been in cascading the same to several layers of the organization. Indeed few organizations have successfully cascaded the same to the lowest layer i.e. personal scorecard. Those that has dared to do so appear to wade in unknown seas with no compass for direction. In the end they have either lost the vigour and momentum required to sustain the BSC or they have opted to have different frameworks for planning at different layers. Aligning the same to the performance management framework is an impossibility. This course aims to build capacity in cascading the BSC and to bring into perspective lessons learnt for improved decision-making.

Who Attends

The programme is relevant for officers involved in planning and performance management.

How participants will benefit

At the end of the course participants will:
• Appreciate the BSC process;
• Learn how to cascade to various layers of the organization;
• Learn how to align BSC to performance management;
• Share lessons drawn from BSC specifically the cascading process.


2000 USD  to cover tuition and training materials only