Result Oriented Management
The twenty-first century managers must continually strive to achieve excellence in all management activities. In fact, great managers will always strive to do things better. They crave to become outstanding in three distinct domains: their own individual performance, the collective performance of the unit under their jurisdiction, and the external environment. Winning in these three areas makes them excellent managers who foster organizational excellence, which constantly measures itself against the best and surpasses the benchmark to set new standards. This implies that, managerial excellence fulcrums on effective leadership skills that involves achieving results through others by enhancing and depending on the contribution of others. Mobilizing those contributions is the task of leaders at all levels. In the excellent organization, the person at the top is a leader of leaders and that means everybody who plays a part in its success should be endowed with excellent leadership acumen. The broader the numbers contributing positively to achieving excellence, the higher the standard of performance and the longer it lasts. The excellent manager knows that peaks are followed by troughs unless you constantly renew the pursuit of the best. Excellence fades unless when the organization continually sharpens the saws at all levels of the organization.
Efforts at reforming Africa’s civil and public services have been underway since the 1980s, with a shift in focus from macroeconomic policies to managerial and structural changes. Result-oriented management (ROM) has emerged as a key component of these reforms, emphasizing the need for organizations to achieve tangible outcomes and drive success. The programme on Result Oriented Management is designed to address this evolving landscape by equipping professionals in Africa’s civil and public services with the knowledge and skills required to implement ROM practices effectively
- This course will be beneficial to middle and senior managers in both private and public institutions
Permanent/principal secretaries; directors/commissioners; chief executive officers and senior managers in public enterprises, executive agencies and local government institutions.
At the end of the programme, participants will be able to:-
- Apply the essential skills of leadership to achieve organizational goals;
- Apply the knowledge of human behavior to knowing why people behave as they do as a key to gaining their commitment;
- Identify people’s needs in order to motivate them thus meet the demands of the organization;
- Apply effective coaching skills to enable subordinates perform optimally;
- Use mentoring skills to decipher and to deal with immediate problems, as a constructive way to interact with subordinates, and as an aid to their long-term development;
- Apply strategic leadership skills to declare intent, define future long-term objectives and discuss the processes involved and how to avoid potential pitfalls when planning successful strategies.