Management Development Programme For Administrative Officers
Administrative management is a branch of management that is concerned with the services of obtaining, recording and analyzing information, planning and communicating, safeguarding organizational assets, promoting its affairs and achieving its objectives. This programme aims at effective management of the administrative sub-system as performed by office managers and administrative managers/officers occupying middle to top management levels. At the job behaviour level, the programme aims at helping the trainees acquire improved skills in effective management of the administrative sub-system in their organizations.
This programme is suitable for middle and top-level office managers, administrative managers/officers responsible for the management of their organization’s administrative support sub-systems.
At the end of the programme, participants will be able to:
- Manage their organizational administrative sub-systems effectively;
- Manage teams and become effective team players;
- Lead departmental teams effectively;
- Design quick wins
- Prepare budgets
- Develop service client charters
- Write effective reports.
- A paradigm shift in management
- The work and skills of an administrator
- Administration (the concept and practice);
- Building effective teams;
- Managing administrative services;
- Decision making and problem-solving;
- The new public management concepts and practices;
- Leading and managing practices;
- Developing interpersonal skills
- Alternative service delivery
- Outsourcing of services
- Designing quick wins
- Budgeting for administrative services
- Managing procurement and supplies services
- Managing workplace conflict
- Developing service client charters
- Managing staff performance
- Managing staff motivation
- Records management;
- Interpersonal and organizational communication;
- Writing effective reports.
US$ 2850 to cover tuition and training materials only.