ESAMI Offices
 
 
 
Governance and Public Sector Management

Course Title: Strategic Management of Regulatory and Enforcement Agencies

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Venue: ESAMI Headquarters, Arusha, TANZANIA  
Learning Duration:  2 weeks 
Starting: 10 Jul 2023  Ending: 21 Jul 2023
Fees: 1500 USD
Payment Details: To cover tuition and training materials only.

COURSE OVERVIEW
As part of public sector reform, governments have created independent authorities (regulatory bodies) to register and regulate the services, prices, safety and activities of various semi-autonomous agencies (parastatal and ensure improved service delivery to citizens. Such regulators exist in utilities, energy, construction industry, education, transport and insurance just to mention a few. This ten (10) day course aims providing skills to managers of such regulators to be an exemplary regulator to enable organizations regulated to provide quality and quantity services to citizens.

WHO SHOULD ATTEND?
Senior official of regulatory agencies responsible for policy formulation, review of legal framework of the agency as well as those officers responsible for performance management of the regulator as well as those regulated.

HOW PARTICIPANTS WILL BENEFIT
At the end of the course participants will be able to:-
• Gain broader overview of regulatory options;
• Identify ways to manage performance of those regulated as well as the regulator;
• Share best practices;
• Review challenges facing the regulatory body.

TOPICS INCLUDE
• Management systems of regulatory bodies;
• Performance management and compliance of regulatory systems;
• Principles for setting prices and tarrifs;
• Stakeholder analysis and role of regulators as a linker for improved; service delivery;
• Negotiation skills;
• Conflict management;
• Performance monitoring and evaluation of regulated agencies;
• Strategic communication;
• Risk assessment and management.

Course No:  2023-07-10-3-11-3709

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ANNOUNCEMENTS

EXECUTIVE APPOINTMENT

26 Jan 2023
  EXECUTIVE APPOINTMENT. The Eastern and Southern African Management Institute (ESAMI) has appointed Prof. Martin M Lwanga as Director General (DG) and Chief Executive Officer (CEO). Prof. Lw...

2023 BUSINESS SCHOOL ACTIVITY CALENDAR

25 Jan 2023
      PROGRAMME STARTING DATES VENUE PROGRAMME STARTING DATE INTAKE 48 EVENING Dar es Salaam MBA 20 March 2023 ...
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