COURSE OVERVIEW
The twenty-first century managers must continually strive to achieve excellence in all management activities. In fact, great managers will always strive to do things better. They understand that the pursuit of excellence in all areas of life is endless, and that each advance sets stage for the next. They crave to become outstanding in three distinct domains: their own individual performance, the collective performance of the unit under their jurisdiction, and the external environment. Winning in these three areas makes them excellent managers who foster organizational excellence, which constantly measures itself against the best and surpasses the benchmark to set new standards. This implies that, managerial excellence fulcrums on effective leadership skills that involves achieving results through others by enhancing and depending on the contribution of others. Mobilizing those contributions is the task of leaders at all levels. In the excellent organization, the person at the top is a leader of leaders and that means everybody who plays a part in its success should be endowed with excellent leadership acumen. The broader the numbers contributing positively to achieving excellence, the higher the standard of performance and the longer it lasts. The excellent manager knows that peaks are followed by troughs unless you constantly renew the pursuit of the best. Excellence fades unless when the organization continually sharpens the saws at all levels of the organization.
WHO SHOULD ATTEND?
This course will be beneficial to middle and senior managers in both private and public institutions.
HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:-
• Apply the essential skills of leadership to achieve organizational goals;
• Apply the knowledge of human behavior to knowing why people behave as they do as a key to gaining their commitment;
• Understand people’s needs in order to motivate them thus meet the demands of the organization;
• Apply effective coaching skills to enable subordinates perform optimally;
• Use mentoring skills to decipher and to deal with immediate problems, as a constructive way to interact with subordinates, and as an aid to their long-term development;
• Apply strategic leadership skills to declare intent, define future long-term objectives and understand the processes involved and how to avoid potential pitfalls when planning successful strategies.
TOPICS INCLUDE
• Organizational visions, missions and values;
• Key performance areas and key performance indicators;
• Strategies for achieving organizational excellence;
• Effective leadership;
• Strategic leadership;
• Managing people;
• Coaching and mentoring;
• Creating high performance culture. | 
