COURSE OVERVIEW In the past when societal problems were less complex and speed of information flows less fast, governments worldwide could survive by pigeonholing problems. This no longer works in the modern society. Efforts to address complex problems such as waste management, terrorism, drug abuse, quality education and public health, etc. can no longer be contained within departmental boundaries. Fragmented and uncoordinated handling of public issues often attracts more criticisms than the issue itself. Many governments today have adopted thematic planning to address complex issues with limited resources leading to the ‘whole of government approach’ in formulating vision, development plans and achieving fast results.
WHO SHOULD ATTEND? Permanent/principal secretaries/directors/commissioners/assistant commissioners; chief executive officers and senior managers in public enterprises, executive agencies and local government institutions.
HOW PARTICIPANTS WILL BENEFIT At the end of the course, participants will be able to: • Apply thematic planning skills; • Describe the whole-of–government approach framework in relation to improved and timely service delivery to enlightened citizenry with limited resources; • Apply tools for improved coordination across sectors for service delivery.
TOPICS INCLUDE • Traditional public service structures and its limitations; • How citizens perceive government; • Why public sector reforms; • The new public management and ‘thematic planning’; • Evolution of whole of government approach (WOG); • Best practices of WOG in selected countries; • Challenges of implementing WOG; • Practical exercise on how to apply WOG at ministerial or state level.
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