COURSE OVERVIEW
Administrative management is a branch of management which is concerned with the services of obtaining, recording and analyzing information, of planning and communicating, by means of which the management of an organization safeguards its assets, promotes its affairs and achieves its objectives. This programme equip executive assistants with management and administration knowledge and skills, and correct attitudes for better job performance.. At job behaviour level the programme aims at helping the trainees acquire improved skills in effective management of the administrative sub-system in their organizations.
WHO SHOULD ATTEND?
Executive/management assistants, senior personal/private secretaries, and management administrative assistants who have done mdpea i (basic) and MDPEA ii (advanced)
HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:-
Equip themselves with practical managerial administration skills;
Develop their ability to work under pressure and in changing business environment;
Improve their creativity and action planning ability;
Prepare themselves to join bosses as agents of organization change.
TOPICS INCLUDE
The new executive assistant;
Understanding administration;
Introduction to public administration;
Understanding administrative management;
Understanding corporate culture;
Managing administrative services;
Work planning and scheduling;
Records management;
Office administration and business communication;
Records management;
Administrative and coordination of work;
Negotiation skills and organizational team working culture.
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