Administrative management is a branch of management which is concerned with the services of obtaining, recording and analyzing information, of planning and communicating, by means of which the management of an organization safeguards its assets, promotes its affairs and achieves its objectives. This programme aims at effective management of the administrative sub-system as performed by office managers and administrative managers/officers occupying middle to top management levels. At job behavior level the programme aims at helping the trainees acquire improved skills in effective management of the administrative sub-system in their organizations.
WHO SHOULD ATTEND?
This programme is suitable for middle and top level office managers, administrative managers/officers responsible for the management of their organization’s administrative support sub-systems.
HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:
Manage their organizational administrative sub-systems effectively;
Manage teams and become effective team players;
Lead departmental teams effectively;
Write effective reports.
Administrative management – an overview;
Administration (the concept and practice);
Building effective teams;
Managing administrative services ;
Decision making and problem solving;
The new public management;
Leading and managing practices;
Job design and redesign;
Interpersonal and organizational communication;
Writing effective reports.