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Information Communication Technology

The ICT programme has been widely acclaimed as one of the most competitive programmes in the region.
The programme covers specializations in the areas of Hardware, Software and Design in addition to equipping
the student with a wide range of skills and knowledge necessary for any Information Technology professional.

Course Title: E-governance and Challenges of E-service Delivery in the Public Service

Apply Online
Venue: ESAMI Headquarters, Arusha, TANZANIA  
Learning Duration:  2 weeks 
Starting: 6 Mar 2023  Ending: 17 Mar 2023
Fees: 1500 USD
Payment Details: To cover tuition and training materials only

COURSE OVERVIEW
This programme provides knowledge and understanding of existing and emerging electronic services. It begins by looking at the concepts of e-government and e-governance, the applications of ict including mobile technologies within the public sector as well as the impact upon both governments and constituents. It then introduces the connection of e-governance to transparency and accountability. Participants will explore key policies and management issues in support of transparency, evaluate e-governance practices with respect to rapid changing role of information and information technology in the current e-society.


WHO SHOULD ATTEND?
The target group from the public service will include decision and policy-makers,and managers/or administrators.


HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:
• Understand the distinguishing features of e-government, e-governance and e-democracy;
• Apply the models of best practices in e-service delivery;
• Explore the e-governance laws and policies;
• Examine different kinds of e-services delivered by governments;
• Explain the transparency and accountability of governments.

TOPICS INCLUDE
• E-governance, e-government, e-democracy initiatives and e-government functions;
• Phases of e-government and stages of e-government development;
• Policy and management issues specific to e-governance;
• Governance and managerial operations performed through the use of ICT;
• Applications of ICT used in public administration and governance.

Course No:  2023-03-06-3-10-3458

Apply Online

ANNOUNCEMENTS

ESAMI COURSES RUNNING IN DUBAI FROM JUNE - DECEMBER, 2022

7 Jun 2022
  DUBAI COURSES: JUNE – DECEMBER, 2022     ESAMI is inviting applications for the following short courses that are scheduled to run in Dubai, UAE from June to December 202...

2022 ESAMI BUSINESS SCHOOL ACTIVITY CALENDAR

7 Feb 2022
     2022 BUSINESS SCHOOL ACTIVITY CALENDAR     PROGRAMME STARTING DATES S/N VENUE PROGRAMME STARTING DATE INTAKE 46 EVENING ...
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Short Courses Calendar

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