In line with the ‘new public management’ principles, many governments across the world have been attempting to transform their economies; in particular, their public services. Some have introduced many innovations and policy changes, as well as improving their governance record. However, only few countries can be said to have done very well in this regard. This workshop provides an opportunity for African governments to learn important lessons about public service reforms, effective policy formulation and implementation and good governance. The course draws heavily from experiences of two countries in particular Malaysia and Singapore.
WHO SHOULD ATTEND?
Senior officials in the public service
HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:
• Apply new performance management principles,
• Identify drivers of public service innovations and reform in a country;
• Appreciate role and significance of public private sector partnerships in development;
• Identify strategies used by the more successful countries in moving their countries from underdevelopment to developed status.
• Drivers of public service innovations and reform;
• ‘Whole of government’ concept;
• Public private partnerships;
• Re - engineering public service delivery;
• New codes of conduct for public servants;
• Principles of integrity;
• Quality and productivity improvement drives;
• Service charters and customer orientation;
• E-government innovations.