Payment Details: To cover tuition and training materials only
COURSE OVERVIEW Efforts at reforming Africa’s civil and public services begun in earnest in the 1980’s. The emphasis of the reforms shifted from a predominant concern for macroeconomic policies to managerial and structural changes within the civil and public services and public sector as a whole. These changes saw the introduction of result oriented management (ROM).
WHO SHOULD ATTEND? Permanent/principal secretaries; directors/commissioners; chief executive officers and senior managers in public enterprises, executive agencies and local government institutions.
HOW PARTICIPANTS WILL BENEFIT At the end of the course participants will be able to: • Apply analytical techniques to assess the performance of the public service in Africa; • Apply instruments and approaches in designing ROM; • Develop framework for effectively monitoring and evaluating ROM.
TOPICS INCLUDE • Public management in Africa; • Excellence in organizational performance; • Designing ROM; • Quick wins.