ESAMI Offices
 
 
 

Short Courses

Corporate Intrapreneurship

Course Title: Advanced Public Relations and Stakeholder Management

Venue: Dubai, UAE  
Learning Duration:  1 week 
Starting: 13 Dec 2021  Ending: 17 Dec 2021
Fees: 1500 USD
Payment Details: To cover tuition and training materials only

COURSE OVERVIEW
Organisations exist to serve customers and other stakeholder interests. Public Relations has become complex due to changes in the environment. The changes in operating environment has made stakeholder engagement a legal imperative in the public sector and public relations practitioners have to align their organisational plans to this new but growing phenomenon. This course is designed to enhance skills and knowledge of practitioners in this emerging reality.

WHO SHOULD ATTEND?
Customer care/relations personnel, past participants in the management of pr and quality customer service management.

HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:
• Undertake stakeholder engagement;
• Be an effective influence and the critical approaches to stakeholder management;
• Learn powerful negotiation techniques in a given situation with demanding stakeholders;
• Gain strategies for stakeholder engagement;
• Lead change through the power of relationships;
• Learn how to build an ongoing relationship with people to ensure success.


TOPICS INCLUDE
• Public relations functions revisited;
• Public relations and stakeholder mapping;
• Stakeholder engagement strategy;
• Building strong relationships: your attitude towards yourself
• Building strong relationships;
• Analyzing the stakeholder map building strong relationships; drawing conclusions on your analysis;
• Managing expectations;
• Building trust;
• Anticipating your stakeholder’s likely needs, managing; expectations and developing ongoing business relationships;
• Running effective stakeholder meetings and record keeping.

 

Course No:  2021-12-13-3-17-2873

Apply Online

PROGRAMME ANNOUNCEMENTS

2021 ESAMI BUSINESS SCHOOL ACTIVITY CALENDAR

26 Jan 2021
    2021 ESAMI BUSINESS SCHOOL ACTIVITY CALENDAR PROGRAMME STARTING DATES S/N VENUE PROGRAMME STARTING DATE INTAKE 44 EVENING ...
View More
 

Short Courses Calendar

bullet

CENTERS

bullet

DOWNLOADS

 
 
 
facebook   twitter