Human resource management (HRM) is the management of an organization's workforce, or human resources. It is responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture, and ensuring compliance with employment and labor laws.
Course Title: Managing Work Place Conflicts
Venue: Kampala, UGANDA
Learning Duration: 2 Weeks
Starting: 13 Aug 2018 Ending: 24 Aug 2018
Fees: 1500 USD
Payment Details: To cover tuition and training materials only.
Conflict is an inherent part of any organization. Even though some conflict may be beneficial to an organization, unresolved conflict or conflict that is resolved poorly usually results in negative consequences such as job withdrawal behaviours, unionization activity, low morale, and lower levels of goal attainment. This programme will examine some of the sources of conflict at work places and identify why some conflicts never get resolved. It will work with the participants in identifying issues along the conflict path that contribute poorly resolved conflicts and those that while they have a huge potential for effective conflict resolution but parties to a conflict never take advantage of them. Much of discussion in the programme will focus on collaborative conflict management approaches.
WHO SHOULD ATTEND?
This programme is open to policy makers, people involved in projects for whom understanding of conflict management will assist their work, government agencies, organization officials in charge of restructuring and managers at all levels in organization setting.
HOW PARTICIPANTS WILL BENEFIT
At the end of this programme, participants will be able to:
Demonstrate enhanced understanding of the nature of conflict and why they arise;
Deal with conflict effectively;
Manage conflict in various situations collaboratively.
Conflict management – an overview
Conflict management strategies and styles
Seeking the intervention of third parties in conflict resolution
Governance and conflict management
Designing conflict management systems and strategies