Payment Details: To cover tuition and training materials only.
Business Processes are a set of interrelated activities which are used to produce and deliver goods and services to customers. The efficiency of business processes contributes, to a very large extent, to producing high quality goods and services. The opposite is true. In turn, the higher the quality of goods and services, the higher the level of customer satisfaction. In turn, the higher the customer loyalty levels the higher the revenues earned by the organization. Thus efficient business processes make good business sense.
WHO SHOULD ATTEND?
Middle and senior managers in public and private enterprises responsible for efficiency programmes
HOW PARTICIPANTS WILL BENEFIT?
At the end of the course, participants will be able to:
Contextualize Business Process Reengineering in organizations
Apply comprehensive methodology for analysing current business processes
Design and effectively implement reengineered business processes
Monitor and evaluate reengineered business processes
BPR Concept and Methodology
Efficiency and effectiveness analysis
Migration and Engagement Strategy
Monitoring and evaluation methodologies for reengineered business processes