Human resource management (HRM) is the management of an organization's workforce, or human resources. It is responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture, and ensuring compliance with employment and labor laws.
Course Title: Effective Supervisory Skills
Venue: ESAMI Headquarters, Arusha, TANZANIA
Learning Duration: 3 weeks
Starting: 24 Apr 2017 Ending: 12 May 2017
Fees: 2200 USD
Payment Details: to cover tuition and training materials only.
This programme aims at equipping the Senior Executive Assistants with knowledge and skills in supervisory work. It focuses on the role and responsibility of the supervisor and the answerabilities that are associated with this position.
HOW PARTICIPANTS WILL BENEFIT
At the end of the program participants will be able to:
Explain the basic elements of supervision;
Explain supervisory and management roles;
Apply principles on work organization;
Apply human resource management principles to manage individuals and teams;
Apply supervisory principles to exercise control and ensure quality.
WHO SHOULD ATTEND?
Senior Executive Assistants
The supervisory management job;
Basic elements of supervision: responsibilities and qualities of a supervisor;
The supervisor and management roles;
The supervisor and organization of work;
Managing individuals, groups and teams;
Understanding human behaviour and improving human relations;
Work planning and scheduling;
Motivating employees and getting work done;
Improving supervisor-employee communication;
Handling employee welfare, health and safety matters;
The peoples' skills of mentoring, coaching and counselling;
Training subordinates on-the-job;
Exercising controls and ensuring quality and quantity of work;
Dealing with workplace conflicts;
Exercising leadership and making use of power and authority;
Ensuring financial and cost controls to enhance productivity;
Measuring employees performance and recommending appropriate rewards.