Organizations are subject to greater scrutiny by their various stakeholders, including customers or consumers, workers and their trade unions, members, the community, non-governmental organizations, students, financiers, donors, investors, companies and other commercial entities. The perception of an organization's social responsibility performance may influence reputation, ability to attract and retain talent, maintenance of staff morale and productivity, the view of and relationship with various stakeholders.
HOW PARTICIPANTS WILL BENEFIT
At the end of the course, participants will be able to:
- Describe the attributes of a socially responsible organization;
- Describe the factors and conditions influencing the development of social responsibility;
- Examine the importance of the core social responsibility management
- Gain knowledge in organizational governance, human rights, labour practices, the environment, fair operating practices, consumer issues, and community involvement and development;
- Apply principles to be able to implement social responsibility practices in organizations;
- Apply international standards in implementing CSR programmes;
- Monitor and evaluate/audit social responsibility programs in organizations;
- Prepare social performance reports.
WHO SHOULD ATTEND?
Officers responsible for Corporate Social Responsibility (CSR), environment, corporate communication, public relations, marketing, human resources management, trade unions, trade unions, quality management and occupational health and safety. These include officials working in government parastatals, government agencies, government ministries and departments, private sector companies in manufacturing, service industries such as banking and insurance, infrastructure such as telecommunications and construction, mining, energy, water and agriculture industries.
Officers from government ministries/departments and parastatals(such as those in environment, labour, infrastructure, natural resources, mining, agriculture, water, energy, local government, and defence), government agencies (such as environmental protection agencies and sector regulatory agencies), local and international NGOs are encouraged to attend the course.
- Definition and basics of corporate social responsibility and accountability;
- Factors and conditions influencing the development of social responsibility;
- Social responsibility and accountability management building blocks;
- Organizational governance; - Ethics; - Human rights; - Labor practices;
- Environmental management; - Fair operating practices; - Consumer issues; - Community involvement and development;
- Implementation of social responsibility programs;
- Social responsibility management system standards (ISO 26000 andSA8000);
- Monitoring and evaluation/audit of social responsibility practices;
- Social responsibility performance reporting;
- The GRI sustainability reporting guidelines.