This programme provides knowledge and understanding of existing and emerging electronic services. It begins by looking at the concepts of e-government and e-governance, the applications of ICT including mobile technologies within the public
sector as well as the impact upon both governments and constituents. It then introduces the connection of e-governance to transparency and accountability. Participants will explore key policies and management issues in support of transparency, evaluate e-governance practices with respect to rapid changing role of information and information technology in the current e-society.
HOW PARTICIPANTS WILL BENEFIT
At the end of the course participants will be able to:
- Understand the distinguishing features of e-government, e-governance and e-democracy;
- Apply the models of best practices in e-service delivery;
- Explore the e-governance laws and policies;
- Examine different kinds of e-services delivered by governments;
- Enhance explain the transparency and accountability of governments.
WHO SHOULD ATTEND?
The target group from the public service will include decision and policy-makers,
and managers/ or administrators.
- E-governance, e-government, e-democracy initiatives and e-government functions;
- Phases of e-government and stages of e-government development;
- Policy and management issues specific to e-governance;
- Governance and managerial operations performed through the use of ICT;
- Applications of ICT used in public administration and governance.